Privacy Policy

We’re committed to protecting and respecting your privacy.

This privacy policy explains how and why we collect personal information about you, how we use it, how we keep it safe and secure and your rights and choices in relation to your information.

Who are we?

CIEX – The Chemical Innovation Exchange is an international conference that explore cutting edge innovation in the rapidly evolving chemical industry. Connecting innovators with investors, potential customers and budget holders, we enable our delegates to share, collaborate, explore and experiment. CIEX is chemical innovation event organized by Merlien Institute.

How do we collect information from you?

We obtain information about you in the following ways:
Information you give us directly
For example, we may obtain information about you when you book conference tickets, contact us via web form, request access to conference presentations and videos or when you register to receive one of our newsletters, promotions, special offers and other marketing communications.

When you visit this website
We, like many companies, automatically collect the following information through the use of web analytics tool i.e. Google Analytics :

  • technical information, including the type of device you’re using, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.
  • information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, products and services you viewed and searched for, referral sources (e.g. how you arrived at our website).

Social Media
When you interact with us on social media platforms like Facebook, LinkedIn and Twitter we may obtain information about you (for example, when you publicly tag us in conference picture or post). The information we receive will depend on the privacy preferences you have set on respective social media platform.

What type of information is collected from you?

The personal information we collect, store and use might include:

  • your name and company name
  • contact details (including email address and telephone number);
  • your credit card details. If you book conference tickets, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online transactions and processing of credit/debit card transactions;
  • any other personal information shared with us.

How and why is your information used?

We may use your information for a number of different purposes, which may include:

  • providing you with the services, products or information you asked for.
  • Processing online orders that you have submitted;
  • keeping a record of your relationship with us;
  • seeking your views or comments on the services we provide;
  • notifying you of changes to our services;
  • sending you communications which you have requested and that may be of interest to you. These may include information about upcoming conferences, special offers, blog posts, and newsletters.

Who has access to your information?

We do not sell or rent your information to third parties. We do not share your information with third parties for marketing purposes. We secure your data and keep it at a company level only.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the latest blog posts, offers, and upcoming conferences, then you can unsubscribe from our mailing list by clicking an “Unsubscribe” link available at the end of such emails. You can also send us an email at to opt-out from our mailing list or change your marketing preferences.
We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted and will retain your details on a suppression list to help ensure that we do not continue to contact you.

Your Rights

a) Access, Correction, Deletion
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, you may contact us any time by emailing us at Based on your request, we will delete or update your information in our database.
b) Navigation Information
You may opt out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.

Keeping your information safe

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession.
We use SSL technology to encrypt data during transmission through public internet, and we also employ application-layer security features to further anonymize Personal Data.

Links to third-party websites

Our website may contain links to other websites run by other organisations. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We are not responsible for the privacy policies and practices of other websites even if you access them using links from our website.
Changes to this policy
We suggest you to visit this page periodically to stay updated with any changes to the policy. If you have any questions or comments about this policy, our use and disclosure practices, or your consent choices, feel free to contact us at